Why We Don’t Offer Cash on Delivery (COD) at Scale Arts In
At Scale Arts In, we’ve built more than just a store - we’ve built India’s biggest and most trusted community for scale model collectors. Over the past 15+ years, we’ve helped thousands of collectors across the country build their dream garage.
And yet, we often get asked:
“Why don’t you offer Cash on Delivery (COD)?”
Here’s the honest and detailed answer.
🏢 Who Are We, and Why You Can Trust Us
We’re not a faceless drop-shipping site or a temporary Instagram page. Scale Arts In is a real Indian business, based in Pune, run by collectors - for collectors.
✅ Over 15 years of experience in the niche collectible space
✅ Exclusive dealers for of globally renowned brands like: Kyosho Japan, Solido France, Maisto, Bburago, Norev, GCD, M2 Machines, Vahanam, MSZ and many many more.
✅ Trusted by thousands of collectors - from young enthusiasts to seasoned hobbyists
✅ The founder himself is a passionate collector who understands every collector’s obsession with quality, packaging, variants, and rare finds
In short, we don’t sell what we wouldn’t proudly display ourselves.
😂 The Funniest Question We Get:
“If I pay online, will you scam me?”
Here’s our favorite way to answer this:
Let’s be real - what scammer runs a transparent, 15-year-old, fully-registered business with 100+ licensed brands, a full website, a customer support team, Real customer reviews, and live social media? 😅
A scammer hides.
We show everything - and even ask for unboxing videos to protect you and us.
So no - we don’t scam.
We ship diecast dreams.
🚫 Why We Say No to COD
1. Fragile Collectibles + Failed COD = Broken Models
Diecast scale models are delicate, premium collectibles, not bulk mass-market toys. When a COD order is rejected, the return shipping alone can damage the product - and it’s usually irreplaceable due to limited production.
2. 26% COD Returns vs 2% Prepaid Issues
COD rejection rates are sky-high in India. MediaBrief data shows 26% of COD orders are returned, compared to under 2% for prepaid. Each failed order costs us double shipping, damaged packaging, and lost inventory - which hurts serious collectors.
3. We’ve Been Spammed More Than You Can Imagine
Fake orders. Wrong addresses. Abandoned parcels. We’ve seen it all. That’s why we stopped COD completely - to focus on fulfilling real orders for real collectors, like you.
4. Prepaid = Safer, Faster, Priority
We accept:
UPI (Google Pay, PhonePe, Paytm)
Cards
Net Banking
Wallets
EMI options
Every prepaid order is securely processed via RBI-compliant gateways, fully traceable, and dispatched faster.
5. Unboxing Videos = Security for Everyone
We strongly encourage unboxing videos to ensure:
You received the exact product you ordered
There's proof in case of damage or courier mishandling
We're able to assist with insurance claims, if needed
Resale frauds or false claims can be avoided
Transparency and trust are maintained on both sides
🔍 We’re India’s Most Transparent Model Store
Ever seen a scale model listing with:
Clear model size references?
Photos from multiple angles?
Details about opening parts, materials, finish?
Product-specific disclaimers and condition notes (e.g. box dents, factory flaws)?
That’s us.
While most sellers just upload one picture and a name, we go the extra mile with collector-level transparency - because we want you to know exactly what you're adding to your shelf.
❤️ Our Promise
We’ll never spam you.
We’ll never ghost you.
We’ll never treat your collectibles like “just another shipment.”
We don’t just sell scale models - we curate collectible experiences.
No COD? Yes. (no exception)
No compromise on quality, packaging, or support? Absolutely.
📬 Still Have Questions?
We’d love to hear from you.
📧 Email: scaleartsindia@gmail.com
📸 Instagram: @scaleartsindia
